Mobile Apps US LLC ("we," "our," or "us") is committed to providing exceptional service to our clients and candidates. This Refund Policy outlines our practices regarding refunds for services rendered by our company.
Refund Eligibility: We strive to deliver high-quality recruitment services to our clients. If a client is dissatisfied with our services or if we are unable to fulfill our obligations under the agreed-upon terms, a refund may be issued. Refund eligibility is determined on a case-by-case basis and is subject to review by our management team.
Refund Requests: Clients seeking a refund must submit a written request to our customer service department within [number] days of the service delivery date. The request must include details of the reason for the refund and any supporting documentation.
Refund Process: Upon receipt of a refund request, our customer service team will review the request and determine eligibility based on our refund policy. If a refund is approved, the refund amount will be determined by deducting any applicable fees or charges. Refunds will be issued using the original payment method whenever possible.
Non-Refundable Services: Certain services may be non-refundable, including but not limited to consulting services, custom solutions, and services that have already been rendered or completed. Any exceptions to this policy will be communicated to the client prior to the commencement of services.
Dispute Resolution: In the event of a dispute regarding a refund request, both parties agree to engage in good faith negotiations to resolve the issue amicably. If a resolution cannot be reached, either party may pursue legal remedies as provided by law.
Contact Us: If you have any questions or concerns about our refund policy, please contact our customer service department at [contact information]. We are committed to addressing your inquiries in a timely and professional manner.
This Refund Policy is effective as of 03/01/2022. We reserve the right to amend or update this policy at any time without prior notice.
Thank you for choosing Mobile Apps US LLC. We appreciate your trust and confidence in our services.